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Wine Regions
     Alsace - White
     Bordeaux - Red
     Bordeaux - White
     Burgundy - Red
     Burgundy - White
     Champagne - White
     Champagne - Rose
     Loire Valley - White
     Rhone Valley - Red
     Rhone Valley - White
     Languedoc - Red
     Languedoc - White
     Provence - Rose
     Others - Sparkling
     South Australia - Red
     South Australia - White
     West Australia - Red
     West Australia - White
     Victoria - Red
     Victoria - White
     Tasmania - Red
     Piedmont - Red
     Piedmont - Sparkling
     Tuscany - Red
     Tuscany - White
     Campania - Red
     Veneto - Red
     Veneto - White
     Ribera Del Duero - Red
     Rioja - Red
     Toro - Red
     Concha-y-Toro - Red
     Colchagua Valley - Red
     Mendoza - Red
     Burgenland - White
     Vienna - Red
     Portugal - Red
     Portugal - White
     Portugal - Port
   New Zealand
     South Island - Red
     South Island - White
     Napa Valley - Red
     Napa Valley - White
     Sonoma Coast - Red
     Sonoma Coast - White
   South Africa
     South Africa - Red
     South Africa - White
     Lebanon - Red
Delivery Info

For all orders, we use both van delivery and Yamato (HK) Courier as our carriers. The delivery time normally requires 2 business days for all Hong Kong Territories.

Before wine products to be sent out, all orders must be paid by Paypal online through the payment gateway;

by bank deposit / cash deposit into our bank account in advance, as follows:

Chateau Cru Wine Limited
The Bank of East Asia, Limited
#015-267-68-00267-1 (Hong Kong Dollars)

Please return your bank receipt to us via fax (852) 3590 5060 or email to after payment completed. Offical receipt can be separately issued upon request.

Free shipping
For delivery, free shipping will be provided for each order of above HK$2800. (If not, please provide the schedule). Chilled (temperature) service will also be freely provided during summer, ensuring perfect bottle conditions in delivery courses. For urgent delivery, an extra charge of HK$180 will be levied per order.

Our delivery charge to different districts in Hong Kong, for instances:


KOWLOON (九龍區) 運費
N.T.  (新界) HK$250
Outlying Islands & Borders (離島及邊境地區)

Delivery time

Orders will be processed soon after payment receipt to ensure that your items can be shipped to you on time. And you are expected to receive your orders within 2 working days, and prior delivery notification you will also be given. For Macau & Mainland China deliveries, please contact our representative at (852) 3590 6273 / (852) 3590 6741 for more details.

Remark: The above-mentioned remains the estimated delivery time only and we cannot be fully responsible for unavoidable delays due to customs and/or duty regulations and statutory procedures.


Customer who wants to return or refund the products, customer is necessary to contact with by an email after the confirmation of, then customer can return the authorized of the return products. (Please return or refund within three days after recognition.)

If more than three days or customer dose not contacts with before the customer returns the products, will not accept the customer return or return.

The cost burden of return or refund is borne by customers.

Goods Return due to Company reasons:

Delivery of products and merchandise ordering different (mistakenly delivery).

The cost burden of return or refund is borne by

Please be sure all the mistakenly delivery products return to If one product is missing, will not transact the procedures of return.

In the following cases, the return and refund will not be accepted.

  1. After the arrival of products, customer dose not contact with by email within two days.
  2. Products have been opened.
  3. Discounted Products.

Customer wants to exchange products, please contact first. If the result of the exchange of products in short supply, and to stop trafficking, and so can not be sent, the purchase price of products will be refunded to customer.

Methods for the return: Customer sends return and Refund Contact Invoice and the return products to a return address.

After the return products arrive in and have confirmed by, we will send exchange products. If customer sends the return products without return and Refund Contact Invoice, the handling procedures may be delayed.

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Whatsapp | Wechat | Mobile #:

+852 9158 2878 | +852 5376 4318

+86 195 1870 9746

For Inquiry / trade (wholesale)


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